(From their website)

Dear Royal Canin USA Customer,
It is with sincere regret that I inform you of a new and unfortunate development with some of our pet food products.
Although we have no confirmed cases of illness in pets, we have decided to voluntarily remove the following dry pet food products that contain rice protein concentrate due to the presence of a melamine derivative.
ROYAL CANIN SENSIBLE CHOICE® (available in pet specialty stores nationwide)
- Chicken Meal & Rice Formula Senior
- Lamb Meal & Rice Formula Puppy
- Lamb Meal & Rice Formula Adult
- Lamb Meal & Rice Formula Senior
- Rice & Catfish Meal Formula Adult
ROYAL CANIN VETERINARY DIET™ (available only in veterinary clinics)

- Canine Early Cardiac EC 22™
- Canine Skin Support SS21™
- Feline Hypoallergenic HP23™
We are taking this proactive stance to voluntarily recall these products to avoid any confusion for our customers about which Royal Canin USA products are safe and which products may be affected.
Pet owners should immediately stop feeding their pets the Royal Canin USA dry pet food products listed above. Pet owners should consult with a veterinarian if they are concerned about the health of their pet. No other Royal Canin diets are affected by this recall and CONTINUE TO BE safe for pets to eat.
In addition, Royal Canin USA will no longer use any Chinese suppliers for any of our vegetable proteins.
This decision to recall some of our dry pet food products is driven by our philosophy that the “Pet Comes First”. The safety and nutritional quality of our pet food is Royal Canin USA’s top priority. Pet owners who have questions about this recall and other Royal Canin USA products should call 1-800-592-6687 or (800) 513-0041.
On behalf of the entire Royal Canin family, our hearts go out to the pet owners and everyone in the pet community who have been affected by all of the recent recalls. We are as passionate about the health and happiness of our customers’ pets as we are of our own, so we are committed to taking the steps necessary to ensure this never happens again.
Sincerely,
Olivier Amice
President and CEO
Royal Canin USA

(My response)

This is such garbage!!!! If your company cared at all, then you wouldn’t be untruthful about the ingredients and you would put the health of animals before money. Its disgusting that you risk the health of our animals to make a few extra bucks by importing poisoned ingredients from China. You know exactly whats going on when you buy products from a company that is a well known importer. Please don’t give us this BS that you are so sorry and that will not buy from China any longer…If you cared about our pets, than you wouldn’t have done it in the first place. You are not sorry that you did it, you are sorry that you were caught and now you have no choice.

Thanks for risking my pets life to make money. I will put the rest of the food that I have where it belongs….in the garbage!!

sorry...I had to vent. This is after I have spoken to them 3X in the past week regarding the recall issues and was not impressed their explainations.

Wow, good for you. Wait until all of these companies have lawsuits filed against them. I suspect they may have a mass lawsuit. I for one would file if my pet died due to their ignorance.

sorry...I had to vent. This is after I have spoken to them 3X in the past week regarding the recall issues and was not impressed their explainations.

I don't blame you.

I have a question though. Do the foods listed in their email have this rice protein concentrate listed on the ingredients of the bag?

I feed the Sensible Choice Natural blend chicken meal and rice adult and puppy and am now very concerned even though it is not on the list.

Is the chicken Sen. listed the "Natural Blend" formula? If so why would they put the RPC in the Senior and not the adult and puppy?

Any input from you would be greatly appreciated since you have spoken to the company. Did you speak directly to RC or to Sensible Choice?

I plan to call Sensible Choice myself but would like to hear back from you first.

Thank you.

sorry...I had to vent. This is after I have spoken to them 3X in the past week regarding the recall issues and was not impressed their explainations.
No apologies needed--I think we're all feeling that way.

I don't really get your rant about buying from China in the first place. Many companies import ingredients from all over the world. Where did Diamond's bad corn with aflatoxin come from? Not China. Bad ingredients can come from anywhere.

Would have made more sense to rant about quality control and inspection of the ingredients received from suppliers.

Hi Patty,

I didnt actually check for the rice protien on the recalled food list. I was more concerned with the corn gluten meal that is listed on Bailey's food. They have found traces in the corn gluten in South Africa. Not the US right now, but give it a few days.... Anyway, I spoke to one of their nutrionists and her explanation was that they didnt find actual melanine (i think thats right) in the recalled foods, but traces of something containing it. What is the difference? She said that since they found something in there that doesnt belong in dog food, they decided to recall the foods. Well, how does something that doesnt belong in dog food get in there? Are we supposed to trust that the ingredients listed on the bag are the only ingredients in the food??? Obviously not. I am going back to EP today. I spoke to the nutritionist there and he recommended the salmon, anchovie, and sardine holistic along with their holistic solution. I will take my chances and also supplement the cranberry caps that you had mentioned awhile back to help combat the UTI issues. I would rather battle a UTI than kidney failure.

I don't really get your rant about buying from China in the first place. Many companies import ingredients from all over the world. Where did Diamond's bad corn with aflatoxin come from? Not China. Bad ingredients can come from anywhere.

Would have made more sense to rant about quality control and inspection of the ingredients received from suppliers.
Bad ingredients can come from anywhere, yes. But Chinese quality control is an oxymoron.

I don't really get your rant about buying from China in the first place. Many companies import ingredients from all over the world. Where did Diamond's bad corn with aflatoxin come from? Not China. Bad ingredients can come from anywhere.

Would have made more sense to rant about quality control and inspection of the ingredients received from suppliers.

I understand your point. I guess it comes from me personally dealing with China daily in my business. They continually try to export counterfeit and refurbished products that go into many important end products such as health equipment. Its no surprise that they added something to the wheat and rice to make it more profitable not caring that it would poison animals. Its very similar to what they do in my industry. Unfortunately, we are learning the hard way that the pet food companies need to be held to higher standards and quality control. That is the reason I am going back to EP as I stated above. They control 100% of there production in one place and get their ingredients locally. And, everything that is actually in the food is listed on the bag. I know anything can happen, but I like my chances with them much better than the larger companies.

I just wish pet food companies would quit trusting their suppliers and test ingredients on their own. But I'm not sure how feasible it is for them to do this.

I just wish pet food companies would quit trusting their suppliers and test ingredients on their own. But I'm not sure how feasible it is for them to do this.

I agree, and according to the people at Eagle Pack, they do that. I think that the larger companies are just too big to do it on a regular basis....they only do it now after its too late. The other part of my rant was about these companies adding things to the food that is not listed on the ingredients.....I wish the govt would regulate that somehow and come down on any company that has anything found it the food that should not be there.

Hi Patty,

I didnt actually check for the rice protien on the recalled food list. I was more concerned with the corn gluten meal that is listed on Bailey's food. They have found traces in the corn gluten in South Africa. Not the US right now, but give it a few days.... Anyway, I spoke to one of their nutrionists and her explanation was that they didnt find actual melanine (i think thats right) in the recalled foods, but traces of something containing it. What is the difference? She said that since they found something in there that doesnt belong in dog food, they decided to recall the foods. Well, how does something that doesnt belong in dog food get in there? Are we supposed to trust that the ingredients listed on the bag are the only ingredients in the food??? Obviously not. I am going back to EP today. I spoke to the nutritionist there and he recommended the salmon, anchovie, and sardine holistic along with their holistic solution. I will take my chances and also supplement the cranberry caps that you had mentioned awhile back to help combat the UTI issues. I would rather battle a UTI than kidney failure.

Go back and read their statement:

"we have decided to voluntarily remove the following dry pet food products that contain rice protein concentrate due to the presence of a melamine derivative".

Although I do understand your concern with the corn gluten as well.

I have just been on the Sensible Choice Web Site (can't get thru on the phone) I have sent an email:

What I find is that the "sensitive stomach" formulas contain Rice Gluten (could this be considered rice protein concentrate - gluten just the same; as corn gluten:

The following contains rice gluten:

"Sensitive Stomach"
Senior chick and rice
Puppy, adult and senior Lamb and rice

Seperate formula all on its own:
Rice and Catfish

Sensitive Skin: The large breed chicken and reduced calorie lamb do not contain rice gluten.

None of the puppy, adult or senior "natural blend" formulas contain rice gluten.

I have asked SC to confirm this "rice gluten" as being the culprit and to also confirm that these other formulas not listing it - do in fact not have it in them.

None of the formulas I listed above have corn gluten meal. Including their formulas on the website that don't contain the rice gluten.

Since RC statement does not mention corn gluten perhaps they only get the rice protein concentrate from China and not the corn?

"In addition, Royal Canin USA will no longer use any Chinese suppliers for any of our vegetable proteins"

I agree, and according to the people at Eagle Pack, they do that. I think that the larger companies are just too big to do it on a regular basis....they only do it now after its too late. The other part of my rant was about these companies adding things to the food that is not listed on the ingredients.....I wish the govt would regulate that somehow and come down on any company that has anything found it the food that should not be there.

I completely understand, but lets confirm their statement regarding rice protein concentrate and not corn. And confirm that rice gluten is in fact a form of rice protein concentrate - as rice gluten "is" listed in the ingredients of all the foods they are recalling.

I am waiting to hear back from them and I will post theirs and my email when I get it.

I understand your point. I guess it comes from me personally dealing with China daily in my business. They continually try to export counterfeit and refurbished products that go into many important end products such as health equipment. Its no surprise that they added something to the wheat and rice to make it more profitable not caring that it would poison animals. Its very similar to what they do in my industry. Unfortunately, we are learning the hard way that the pet food companies need to be held to higher standards and quality control. That is the reason I am going back to EP as I stated above. They control 100% of there production in one place and get their ingredients locally. And, everything that is actually in the food is listed on the bag. I know anything can happen, but I like my chances with them much better than the larger companies.
I am sorry if this is a dumb question but what kind of food is EP??? I feed Luca Eukanuba Large Breed Adult food and am always interested in what can be better due to all of this garbage going on with our pets food.

Sorry I just responded to quickly I see where you wrote the food is Eagle Pack. I will have to see where in my area I can get it. Thanks.

For anyone feeding the Sensible Choice Natural Blend puppy, adult or senior formulas:

Here is what I am finding out. 2 suppliers that I use for Sensible Choice: Heartypet.com and petfooddirect.com carry these recalled dog foods. While the SC site says "sensitive stomach" these 2 suppliers do not.

However, the description of the food on petfooddirect talks about sensitivty issues which leads me to believe it is the same food (even though their site shows slightly different ingred. than SC site - clerical error I believe on Petfood directs part)

Heartypet has completely removed these products (and those other formulas chicken and rice puppy, adult, etc not listed by RC) completely off of their Web site.

Petfooddirect still has them up but "out of stock"

Heartypet still has the "natural blend" puppy,. adult, senior up on their site and so does Petfooddirect.

This tells me that the Natural Blend formulas have not been recalled - AND they do not contain rice gluten or any corn sources.

I have a call into my rep at Heartypet to try and get some confirmation. This is a very small company - 4 -6 person office, so I feel comfortable that I will get a straight answer - as opposed to a huge conglomerate with 100s of employees.

I'll let you know what I find out.

I am sorry if this is a dumb question but what kind of food is EP???

Definitely not a dumb question :)

EP= Eagle Pack or Eagle Pack Holistic Select
www.eaglepack.com (http://www.eaglepack.com)

I completely understand, but lets confirm their statement regarding rice protein concentrate and not corn. And confirm that rice gluten is in fact a form of rice protein concentrate - as rice gluten "is" listed in the ingredients of all the foods they are recalling.

I am waiting to hear back from them and I will post theirs and my email when I get it.
I was actually referring to my phone conversation with RC regarding the tainted corn gluten that has been found in there product in South Africa. It is not on the recall list because they apparenty havent had a problem in the US...yet. I know the rice is listed on the bag....my comment about adding other ingredients came from the nutritionist telling me that they recalled foods because they found some product that should not be in dog food.....and that if they change their ingredients that they dont have to actually change them on the bag for 6 mos. I dont think they have the right to sell us a product without telling us exactly what is in there at the time we feed it to our dogs.

I was actually referring to my phone conversation with RC regarding the tainted corn gluten that has been found in there product in South Africa. It is not on the recall list because they apparenty havent had a problem in the US...yet. I know the rice is listed on the bag....my comment about adding other ingredients came from the nutritionist telling me that they recalled foods because they found some product that should not be in dog food.....and that if they change their ingredients that they dont have to actually change them on the bag for 6 mos. I dont think they have the right to sell us a product without telling us exactly what is in there at the time we feed it to our dogs.

Okay, I understand now and completely agree with you.

I just got off the phone with my rep from Hearty Pet and she has spoken with the Sensible Choice Rep three times.

The rice gluten is the reason for the recall on the mentioned foods and they are pulling these foods to be on the safe side - even though they have had no notification of any sick pets. The "Natural Blend" puppy, adult and senior formulas are absolutely not part of this recall.

Its good to hear that foods you have been feeding are all free form the new problems...Especially for those growing pups. It just scares me when any of these companies say that certain products are safe and certain are recalled for safety. Then after another potentially tainted ingredient comes out, the foods that were safe are now possibly affected. Its really hard to trust any of the larger companies now. I just went to pick up 2 bags of EP today and the dealer told me they are dropping Nutro, Iams, Science Diet, ect because all of them are in the larger mass production markets and they are not confident that their quality control is acceptable since they are using so many different suppliers worldwide. I was very surprised to hear that, but I kind of dont blame them. As a retailer, you would have to believe the company when they tell you that certain foods are safe only to find out later that you may have sold a bag of tainted to food to your customer. Its really scary.

Yes it is really scary. I used to get aggrivated because my food was so hard to find. However, that tells me not a lot of people use it (its expensive at $38. for a 30lb bag) and it is most likely not mass produced. With all of this going on and what you mention about your retailer dropping certain brands - it makes me feel a bit better.

I don't blame you.

I have a question though. Do the foods listed in their email have this rice protein concentrate listed on the ingredients of the bag?

I feed the Sensible Choice Natural blend chicken meal and rice adult and puppy and am now very concerned even though it is not on the list.

Is the chicken Sen. listed the "Natural Blend" formula? If so why would they put the RPC in the Senior and not the adult and puppy?

Any input from you would be greatly appreciated since you have spoken to the company. Did you speak directly to RC or to Sensible Choice?

I plan to call Sensible Choice myself but would like to hear back from you first.

Thank you.

Patty,
The formulas that Sensible Choice is recalling have "rice gluten" as part of the ingredient list. I am learning that "Rice Gluten" and "Rice Protein Concentrate" are one and the same...:( :( :(
I sincerely hope that your babies are OK...this is so awful and I am very sorry to hear this about the Royal Canin Company.
Lily

Pardon me, Patty. I just saw your post about rice gluten.

Pardon me, Patty. I just saw your post about rice gluten.

Not a problem. Thanks for the info just the same. I don't care what gets repeated as long as everyone shares everything they know to help all our babies stay safe:thumb4:

(My response)

This is such garbage!!!! If your company cared at all, then you wouldn’t be untruthful about the ingredients and you would put the health of animals before money. Its disgusting that you risk the health of our animals to make a few extra bucks by importing poisoned ingredients from China. You know exactly whats going on when you buy products from a company that is a well known importer. Please don’t give us this BS that you are so sorry and that will not buy from China any longer…If you cared about our pets, than you wouldn’t have done it in the first place. You are not sorry that you did it, you are sorry that you were caught and now you have no choice.

Thanks for risking my pets life to make money. I will put the rest of the food that I have where it belongs….in the garbage!!

Very good!!! :tup:




I guess it comes from me personally dealing with China daily in my business. They continually try to export counterfeit and refurbished products that go into many important end products such as health equipment. Its no surprise that they added something to the wheat and rice to make it more profitable not caring that it would poison animals. Its very similar to what they do in my industry.

Hence, China S-U-C-K-S!!! :tdown: :tdown: :tdown: