if your friend is on Facebook, there are many great breeding groups there, my favorite is Canine Fertility, Reproduction and Neonatal Issues
Have your friend join there and ask questions, everyone is very helpful, and the moderators keep misinformation and poor advice off the group, so you are more likely to get the right advice. Your friend has to join though, people are not allowed to "ask for their friends". A local rescue group, or the place where she was adopted from might be a good resource too. This board is primarily based on people with pets, although there are a couple breeders here, and your friend needs more help with no experience and 11 newborns.