Blown away

[CraftHer]

This is so wrong and you should report them. You are responsible for your healthcare decisions. It should be a discussion with your team, not an ultimatum!

[Paws n Jaws]

Confusing situation I'm sure. Remember that you always have a choice in your provider and whether or not to accept a certain course of treatment, but your doctor doesn't have to treat you (medically) the way you want. Your doctor is required to recommend what is in their opinion the best course of treatment and you get to accept or decline. You don't get to tell them how to treat you if your opinion contrasts with their professional judgment. All you can do is decline the treatment you don't want. At that point, there's really little more to do than to find a new doctor. You're not going to win that impasse. He or she is the licensed physician and their education and training are forming their opinion.

[TuMicks]

You did not specify what kind of practitioner this was. But regardless, they are licensed. So you submit a report to the appropriate licensing board. Unless they are in solo practice, they have supervisors and a chain of command. You put in in writing and start working it up the food chain. Put your version of events in the most factual language you can, trying to give (as unemotionally as possible) the background. Go to the agency's website and find out who is in charge of Quality Control Management. Find out where you submit patient satisfaction scores.

Next, if this agency accepts any government money, Medicaid or Medicare, you go on the CMS (Centers for Medicaid and Medicare Services, i.e., "the Feds") and you submit the same information to them.

The scales are hugely tipped, these days in the patient's favor... sometimes to the detriment of patients (i.e., practitioners are now being told they are ordering too many of this or that kind of drug to keep Press-Ganey patient satisfaction scores up.) Your approach is that there is a problem (inability to appropriately communicate with patients, or lack of sensitivity to patient autonomy) and your interest is in finding a solution to the problem. (It is NOT at this point about whether you get treatment A or treatment B... it is about the inappropriate language used by this practitioner.)

Start doing your homework and find out who is accountable to whom. You have more power than you think. Find the right pressure points and see how long it takes for them to offer you an apology in writing.

And above all, start reviewing this information:

Patient's Bill of Rights - Centers for Medicare & Medicaid Services